Transport agnostic options for public, private, and wireless connectivity. End-to-end performance guarantees for globally reliable communications on the Masergy software-defined network. Embedded security at the network and application layers. SIP Trunking-powered, hybrid solutions to jumpstart UCaaS implementation for enterprises that must maintain legacy communications systems (PBX). Industry-leading, 100% UCaaS uptime performance on the Masergy network platform. Guaranteed outcomes with SLAs for the call platform and the network. Carrier-grade voice capabilities integrated into our network rather over the top. Enterprise gateway for flexible calling plansĬloud communication applications embedded in our own software-defined network. 29+ countries with SIP trunking and complete PSTN replacement. Wide selection of handsets, conferencing arrays, and cross-platform soft clients. Gartner Magic Quadrant Visionary for global network services. Plus, it’s all surrounded with security services provided by Masergy. With Webex technologies embedded into Masergy’s own software-defined network enterprises can prioritize global, reliable connectivity with industry leading collaboration functionality. Masergy brings you more components in a composed and tightly integrated solution to tame all that complexity.Īdditionally, Masergy delivers enterprise-grade, unified communications as an all-in-one cloud solution. 
With so many services and underlying infrastructure that must all work together in UCaaS deployments- integration and seamless collaboration are one of your biggest and most challenging success factors. Additionally, we empower distributed workers with the Masergy Communicator comprising a Softphone, Desktop Sharing, Instant Messaging & Presence, Screen and File Sharing, MyRoom personal meeting space, and Connect applications for iOS and Android. Services include:Ĭloud PBX- Calling Features, Advanced Call Management, Conference Calling & Bridges, Anywhere – Single Number Reach, Call Reports, Direct Phone Number, Emergency Service, Voicemail to Email with Transcription, Number Porting, Unlimited Domestic Calling, Chrome Dialer, and these additional Group Features.
Additionally, connectivity to other cloud-based applications is more streamlined, consumption is paid for via monthly subscription, and there is a stronger focus on capabilities and data that improve employee productivity. UCaaS allows companies easier access to all the separate collaboration components regardless of the employee’s location or device.
modernize our IT infrastructure, security, and service delivery.Designed to streamline internal and external business collaboration, UCaaS services can reduce the number of vendors by delivering multiple services from one source via the cloud. realize significant cost-savings through the elimination of duplicate services and licence fees, and. increase student and employee efficiency and engagement,. align our campus information technology services,. 
provide streamlined support and training to ease the adoption and use of these products,. The Microsoft 365 Program, rooted in change management theory, will allow IST to better track, manage, and communicate the details of all of the related projects/initiatives being explored and/or implemented across campus. The vision for the Microsoft 365 Program is to help: Change management is the discipline that guides how to prepare, equip, and support individuals to successfully adopt change, providing a structured approach for supporting individuals in the move from a current to future state. As we embrace the Microsoft suite of cloud services and applications, there will be projects/initiatives that will impact various audiences across campus, some possibly in a number of different ways.
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